Privacy Policy

Who we are

We are a privately run business offering hotel-style accommodation in our ‘home from home’ setting at our house in Adeje, Tenerife.

Our website address is: https://ourprivatehousehotel.com.

What personal data we collect and why we collect it

Contact forms

When visitors make a booking request on the site we collect the data shown in the booking form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Information submitted by you is the minimum required and held securely in order to process your request and for no other reason. The information given is not re-transmitted to any other third party.

 Cookies

 If you make a booking request on our site you opt in to saving your name, email address and website (when and where applicable) in cookies. These are for your convenience so that you do not have to fill in your details again when you use the form again. These cookies will last for one year.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Our website employs analytics applications, e.g. Google, Bing, for the sole purpose of providing users with a positive site experience. All data collected is anonymous and is used purely to allow statistical information for analysis.

Who we share your data with

We do not share data with any other party unless specifically requested by you and for which your permission will be sought.

How long we retain your data

We will retain your data indefinitely on our computer system until you specifically request its removal or we deem it no longer relevant to our booking system. You may ask for the information that we hold about you at any time.

What rights you have over your data

You can request to receive a file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Booking requests may be checked through an automated spam detection service.

Additional information

How we protect your data

Your data is held on a single personal computer for the sole purpose of processing your booking request(s).

What data breach procedures we have in place

In the unlikely event of a data breach we will immediatley inform you.

What third parties we receive data from

We receive no data from third parties unless requested to do so by you, e.g. taxi firms, sightseeing companies, etc. for the sole purpose of providing a hassle-free holiday experience.

What automated decision making and/or profiling we do with user data

We make no automated decisions or profiling with the data you provide via the booking request form.

Industry regulatory disclosure requirements

To the best of our knowledge we comply with current GDPR requirements and will disclose information if required to do so by any regulatory body so authorised under these Regulations.